How do I contact Walk-In Waitlist?
Write to our support email (coming soon) for help with your shop, billing or a sales question. We answer within two business days, Monday to Friday, Puerto Rico time.
What should I include?
Your shop's name and the email you sign in with.
What you were doing and what you saw, with a screenshot if you can.
The device and browser you used.
I joined a line at a shop. Who do I contact?
The shop decides the order of its line, so ask at the counter about your turn. To stop texts, reply STOP. For anything about your data, write to us.
How do I report a security problem?
Email our support email (coming soon) with "Security" in the subject. The security page explains what to include.
Try it at your shop
Free for 14 days, no card needed. Most shops are set up in about 10 minutes.