How does a walk-in line work at a tattoo and piercing studio?
Put the QR poster on your door and counter. Customers scan it, type their first name, pick their artist or Anyone, and add a mobile number if they want texts. No app and no account.
They see how many people are ahead and a time range, then wait wherever they like. When their turn is close, they get a text to head back.
Does it work for a flash day?
On a flash day the line can be long. Clients join from the poster, leave to eat or walk around, and come back when the text says it's almost their turn.
Set a maximum number of people waiting, and the join page tells new clients the line is full and to try again later.
Can customers wait for a specific artist?
Yes. Each artist has a lane, plus an Anyone lane for customers who take whoever is free first. Customers who asked for someone are never called by another artist, and Anyone customers go to the first artist who frees up.
Studios start with a lane per artist only, because clients come for a specific artist. You can switch to lanes plus Anyone or one shared line.
Which services are set up for you?
When you create a tattoo and piercing studio, you start with these services and their usual minutes, and you can rename, change or remove any of them: Walk-in flash tattoo (60 min), Piercing (20) and Consultation (15).
Estimates use each service's minutes, so longer services are counted as longer.
What about customers with appointments?
Keep your booking app for appointments. Walk-In Waitlist only runs the walk-in line. When one of your artists takes an appointment, set them on break until a time, and their walk-ins see a longer estimate or switch to Anyone.
What does it cost for a tattoo and piercing studio?
$29.99 a month for the first seat and $20 for each extra seat, plus sales tax. Every artist on your team list is a seat, you included. Each paid seat adds 750 texts a month, shared by the team. Try it free for 14 days, no card needed.
Questions and answers
What if a customer has no phone?
They can join without a number and watch the page, or your team adds them by hand with just a name. You call them out loud when it's their turn.
Does it work in Spanish?
Yes. The join page, the texts and the staff screens are in English and Spanish. Customers switch with one tap, and each artist picks their own language.
What do we need to get started?
A printed poster and one device to see the line: a phone, a tablet at the counter or a computer. Each artist can also follow their own lane on their phone.
Try it at your shop
Free for 14 days, no card needed. Most shops are set up in about 10 minutes.