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Walk-In Waitlist
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Legal pages

These pages explain how Walk-In Waitlist handles your information and the rules for using it, whether you joined a shop's line or you run a shop. Each one opens with a short summary in plain words and shows its version and the date it took effect.

  • Privacy Policy

    What Walk-In Waitlist collects when you join a shop's walk-in line or run a shop, why, how long we keep it, who helps us, and your choices.

    Version 1.0, last updated October 1, 2026

  • Terms of Service

    The agreement between Kallos Labs LLC and the shops that use Walk-In Waitlist, plus the short rules for customers who join a line.

    Version 1.0, last updated October 1, 2026

  • Messaging Terms

    How Walk-In Waitlist texts work when you join a shop's line, how often they come, what they cost, and how to stop them with STOP or get help with HELP.

    Version 1.0, last updated October 1, 2026

  • Email Policy

    Which emails Walk-In Waitlist sends to shop owners and staff, why they are not marketing, who delivers them, and how marketing email would work.

    Version 1.0, last updated October 1, 2026

  • Cookie Policy

    Every cookie and storage item the Walk-In Waitlist website uses, why, for how long, and how the cookie banner, Consent Mode and Global Privacy Control work.

    Version 1.0, last updated October 1, 2026

  • Disclaimers

    What Walk-In Waitlist can and cannot promise about wait times, the order of the line, text messages, the shops' own services and our guides.

    Version 1.0, last updated October 1, 2026

  • Refunds and Cancellation

    How to cancel a Walk-In Waitlist subscription, what happens after, how seat changes and extra texts are billed, and how to dispute a charge.

    Version 1.0, last updated October 1, 2026

  • Acceptable Use Policy

    What shops and their teams may not do with Walk-In Waitlist, especially with text messages, and what happens if they do.

    Version 1.0, last updated October 1, 2026

  • Data Processing Addendum

    How Kallos Labs LLC processes the personal information of a shop's customers on the shop's behalf when the shop uses Walk-In Waitlist.

    Version 1.0, last updated October 1, 2026

  • Subprocessors

    The service providers that help Kallos Labs LLC run Walk-In Waitlist, what each one receives, where, and how we announce changes.

    Version 1.0, last updated October 1, 2026

  • Accessibility Statement

    How Walk-In Waitlist works to be usable by everyone, what we test, the gaps we know about, and how to tell us about a barrier.

    Version 1.0, last updated October 1, 2026

  • Delete Your Account

    How to delete a Walk-In Waitlist staff account in the app, on the website or by email, what is deleted and what is kept, and how customers delete their visit information.

    Version 1.0, last updated October 1, 2026

Questions about this page? Write to our support email (coming soon).